Question 1

What is GPS vehicle tracking and how does it work?

Accepted Answer

A GPS tracker installed in your vehicle sends live location and status data over the mobile network to Advance Track System’s secure platform. You watch the vehicle on the web portal or mobile app, receive alerts (ignition, overspeed, geofence, and more depending on plan), and can review trip history and reports.

Question 2

What is the difference between Basic, Standard, and Premium plans?

Accepted Answer

Basic includes live tracking, trip history & playback, and alerts & notifications. Standard adds geofences/zones, routes, PDF/Excel reports, and maintenance tools. Premium adds fuel monitoring, driver behaviour, fleet health, predictive maintenance, AI assistant, voice assistant, WhatsApp bot, fuel-theft detection, and voice commands. History and report date ranges are longer on Premium. Sub-user limits: Basic 3, Standard 15, Premium unlimited.

Question 3

What do individual customers get versus corporate/fleet customers?

Accepted Answer

Individuals typically track one or a few personal vehicles with Basic, Standard, or Premium software tiers on the customer portal and mobile app. Corporate accounts add multi-vehicle fleets, company users with roles (owner, admin, manager, viewer), departments/teams, centralized fleet views, and bulk installation coordination. Plan tiers still apply to software features; corporate packaging and support are quoted separately.

Question 4

Is Advance Track System PTA-approved?

Accepted Answer

Advance Track System installs PTA-approved GPS tracking devices for customers across Pakistan. Ask our team if you need device model details for your compliance checklist.

Question 5

How does remote engine cut-off (immobilizer) work?

Accepted Answer

Authorized portal users can send a remote engine lock/unlock command to a compatible installed device. For safety, immobilizer commands are blocked while the vehicle is moving above a low speed threshold. Use is intended for theft response and authorized fleet control — not while driving at speed.

Question 6

Which cities does Advance Track System cover in Pakistan?

Accepted Answer

We provide nationwide installation and support. In major cities, doorstep installation is typically scheduled within 24–48 hours; remote areas are booked at the earliest available slot. See the Coverage page for offices and service areas, or contact us for your city.

Question 7

How much does GPS tracking cost in Pakistan?

Accepted Answer

Pricing depends on rental vs ownership, vehicle type (car/bike), software tier (Basic/Standard/Premium), and optional hardware such as voice units or dashcams. Live package prices may appear on the Pricing pages when enabled; otherwise request a quote or book a demo. Corporate fleets receive custom volume pricing.

Question 8

Do you offer fuel sensors, temperature sensors, AI dashcams, and MDVR?

Accepted Answer

Yes — these are available as hardware products in our catalog and can be installed with compatible tracking packages. Software features such as in-portal fuel monitoring and advanced driver/fleet analytics require the Premium plan where gated. See Products and Pricing for details.

Question 9

How is the tracker installed?

Accepted Answer

Our certified technicians install the device professionally at your location or at one of our offices. Installation is documented with photos and usually takes under an hour.

Question 10

Does tracking work everywhere in Pakistan?

Accepted Answer

Yes — our devices use nationwide cellular networks. In areas with weak coverage the device stores positions and uploads them automatically once the signal returns.

Question 11

Do I have to buy the device, or can I rent it?

Accepted Answer

Both options are available. Rented devices remain company property and are maintained by us; purchased devices belong to you. Our team will help you choose what suits your budget.

Question 12

Who can see my vehicle's location?

Accepted Answer

Only you and the users you authorize. Location data is protected by strict access controls and is never sold or shared for marketing.

Question 13

How do subscription renewals work?

Accepted Answer

Packages renew monthly, quarterly or annually depending on your plan. Our team reminds you before expiry, and service continues seamlessly once the renewal is confirmed.

Question 14

What if my tracker stops reporting?

Accepted Answer

Call our helpline or submit a support request. Most issues are resolved remotely; when hardware attention is needed we schedule a technician visit under your warranty or service plan.

Frequently Asked Questions